Home > FAQ
Can I visit your factory?
You are welcome to visit our factory.
How can we guarantee quality?
Always a pre-production sample before mass production; Always final Inspection before shipment;
Can I have my own customized products? Do you accept OEM orders?
We could make it according to your requirements. Yes, We accept OEM orders.
Do you offer custom packaging?
Yes, we are able to provide custom packaging, like printed bags, color boxes, etc.
How to make payment when confirming an order?
We usually use TT, 30% deposit in advance and 70% balance against the BL copy
What about the leading time for bulk Production?
Actually, it depends on the order quantity and the products, Usually, our leading time is about 15-25 days after the order is confirmed.
How to assemble Chair? Can you supply the assembly instruction?
Yes, simple and exact instructions will be put in to package before send out, and let you know how to assemble it in a short time.
Can you send a sample for our reference?
If you only need 1-2 samples, we will send them free of charge, and the shipping fee should be paid by the buyer. If you do not have a courier account, we can send them using our account after receiving the payment via PayPal. However, when there is a confirmed order, the fee will be refunded.
